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Work For CCPL

Circulation Services Clerk, part time (12 hrs/wk plus rotating weekend - posted 4/21/15
      The Carmel Clay Public Library is seeking a friendly, service-oriented individual to join our Circulation Services team as a part-time clerk. The responsibilities of the position include, but are not limited to, the following:

registering new borrowers and issuing library cards;
assisting patrons with checking materials
answering incoming telephone calls to the library and directing callers to the appropriate department;
renewing materials by telephone or email;
organizing returned materials on book carts for shelving.

Applicants must demonstrate a commitment to providing a welcoming atmosphere and high level of service to patrons. Required qualifications include a high school diploma or equivalent, the ability to learn and utilize the software used for circulation functions, a strong customer service focus, and the ability to deal tactfully and courteously with the public. Prior office or customer service experience is preferred. Candidates must be able and willing to work a combination of days, evenings and some weekends. (Once set, the weekly work schedule remains the same, and shifts can be traded if scheduling conflicts arise.)

The physical requirements of this position include the ability to stand for long periods of time, manual dexterity and coordination, the ability to manipulate heavy book carts and bins, and the ability to read information in both print and on computer screen.

Starting pay rate is $10.36 per hour.

To apply, please submit a letter of interest and resume or application to Cindy Wenz, Human Resources Manager, Carmel Clay Public Library, 55 4th Avenue SE, Carmel, IN 46032. Email: cwenz@carmel.lib.in.us

Closes when filled

Library Director - posted 3/5/2015
      The Board of Trustees of the Carmel Clay Public Library seeks a visionary, strategic leader with passion, creativity, and innovation to lead a stellar organization and community forward providing quality services and programs.

More..

Closes 4/26/2015

Mobile Library Assistant part time (24 hrs/wk) - posted 4/7/2015
      We are seeking enthusiastic, flexible individuals who would like to be part of the inaugural staff for our new mobile library debuting this summer, CCPL2go.

Reporting to the Mobile Library Supervisor, the Mobile Library Assistant provides library services and outreach to the public through a mobile library vehicle. The Assistant drives the vehicle, provides readers' advisory and basic information services, performs duties related to the circulation of materials, and provides general customer service. Specific duties include, but are not limited to:

"pursuant to established guidelines and procedures, safely driving the mobile library to scheduled stops and events;
"performing daily inspections of the vehicle in advance of operation and purchasing gasoline and other basic maintenance services as authorized;
"loading and unloading library materials and supplies;
"placing holds, checking out materials, checking in returned items, and registering patrons for library cards;
"promoting library services at outreach locations and special events such as festivals, fairs, etc.;
"assisting patrons in using the library's catalog, online resources and electronic devices;
"troubleshooting customer service issues and reporting unresolved issues to the supervisor;
"performing general housekeeping tasks including vacuuming, wiping counters/work surfaces, and emptying trash;
"maintaining door count and other statistics.

This position requires a high school diploma or equivalent (relevant bachelor's degree desired) and prior customer service experience, preferably in a library setting. Applicants must also have a valid Indiana Operator's License (CDL not required) and a verifiable good driving record. Required skills include word processing and keyboarding skills; proficiency in conducting Internet searches and navigating web sites; familiarity with mobile devices and electronic library resources; the ability to be self directed and work with minimum supervision once given specific tasks; excellent interpersonal skills and a strong commitment to customer service.

The physical demands of the job include the ability to: accurately read numbers and letters both in print and on screen; bend, kneel, stoop and reach to retrieve and/or shelve materials; lift and carry library materials and manipulate loaded book carts; operate a large vehicle, load and transport materials, and assist patrons on and off the vehicle as needed; work in inclement weather and remove snow from vehicle steps as needed; work flexible hours including morning, afternoon, evening and rotating weekend hours that may vary from week to week.

The starting pay rate is $12.18 per hour with pro-rated vacation, holiday and sick leave benefits. To apply, please submit a letter summarizing your interest in and qualifications for the position, together with a resume and/or application to Cindy Wenz, Human Resources Manager: cwenz@carmel.lib.in.us

Closes when filled

Mobile Library Supervisor part time (32 hrs/wk) - posted 4/7/2015
      CCPL is excited to be expanding our services to include mobile outreach beginning this summer! In June, our mobile library vehicle "CCPL2go"(traditionally known as a bookmobile) will arrive, and we are currently seeking an individual to oversee its operations.

Reporting to the Assistant Director, the Mobile Library Supervisor plans, schedules and coordinates the daily operations of the mobile library vehicle. In addition to supervising staff assigned to the mobile library, the supervisor negotiates agreements for vehicle stops, selects materials from the library's collection for the vehicle and outreach locations, provides leadership in promoting mobile services, and oversees the maintenance of the vehicle. Specific duties include, but are not limited to:

"establishing partnerships with schools, day cares, senior centers, parks, community groups, retail establishments and other entities selected as stops for the mobile library;
"participating in recruiting, selecting, training and evaluating mobile library assistants;
"coordinating with department managers and selectors to acquire appropriate materials for the vehicle and outreach locations;
"participating in developing procedures and budget for the mobile library;
"promoting library services at outreach locations and special events such as festivals, fairs, etc.;
"serving as backup for the mobile library assistants including driving the vehicle, loading materials, providing readers' advisory and information services, checking out materials, and assisting patrons in using the library's catalog, online resources and electronic devices;
"troubleshooting and resolving customer service issues;
"collecting, analyzing and reporting data related to mobile library services.

This position requires a relevant bachelor's or Master's degree (MLS/MLIS desired) and at least one year of customer service experience in a library or related setting. Prior supervisory experience is preferred. Applicants must also have a valid Indiana Operator's License (CDL not required) and a verifiable good driving record. Required skills include proficiency in word processing and spreadsheet software and in conducting Internet searches; familiarity with social media platforms including Facebook, Twitter, Pinterest, Youtube and Instagram; the ability to provide instruction in the use of library resources including the online catalog, electronic databases, downloadable materials, and mobile devices; excellent interpersonal skills and a strong commitment to customer service.

The physical demands of the job include the ability to: accurately read numbers and letters both in print and on screen; bend, kneel, stoop and reach to retrieve and/or shelve materials; lift and carry library materials and manipulate loaded book carts; operate a large vehicle, load and transport materials, and assist patrons on and off the vehicle as needed; work in inclement weather and remove snow from vehicle steps as needed; work flexible hours including morning, afternoon, evening and rotating weekend hours that may vary from week to week.

The starting pay rate is 17.75 per hour with pro-rated vacation, holiday and sick leave benefits. To apply, please submit a letter summarizing your interest in and qualifications for the position, together with a resume and/or application to Cindy Wenz, Human Resources Manager: cwenz@carmel.lib.in.us

Individuals invited to interview will be required to provide an original college or university transcript.

Closes when filled

Reference Services Senior Assistant, 24 hrs/wk - posted 4/23/15
      Things are hopping at CCPL this spring with our Summer Challenge kicking off in a couple of weeks and the arrival of our new mobile library shortly thereafter.

Our latest employment opportunity is for a senior assistant to provide reference and readers' advisory services and bibliographic instruction to patrons of all ages under the supervision of a reference librarian. Specific responsibilities include, but are not limited to, the following:

"Assess patrons' information needs in person, on the telephone, and online and either respond or refer patrons to a reference librarian or other staff

"Assist patrons in locating specific titles, answer basic information requests, and provide directions

"Instruct and assist patrons in the use of the library's online catalog to locate materials, put items on hold, and access their accounts

"Instruct and assist patrons in the use of library resources including electronic databases, e-readers, and the Internet

"Assist in maintaining departmental records and files and perform various clerical tasks

Required qualifications for this position include a bachelor's degree from an accredited institution; at least one year of relevant experience (library experience preferred); excellent verbal and written English communication skills; effective interpersonal skills and strong customer service attitude; proficiency with computers; and willingness to adapt to changing responsibilities and work processes. The successful candidate will also be an avid reader familiar with a variety of reading genres and related electronic resources.

Physical demands include the ability to read numbers in both print and on computer screen; the ability to bend, kneel, stoop and reach to retrieve and/or shelve materials; and the ability to lift and carry library materials and manipulate loaded book carts.

The Reference Services Senior Assistant will work at the reference desk, in the technology center and at the readers' advisory desk. Candidates must be able to work a flexible schedule including days, evenings, and rotating weekend hours.

The starting wage is $14.41 per hour with pro-rated vacation, sick leave, holiday pay and personal leave benefits.

To apply, please submit a letter of interest and current resume to Cindy Wenz: cwenz@carmel.lib.in.us

Candidates invited for an interview should be prepared to provide an official college transcript.

Closes when filled

Temporary Administrative Assistant - posted 4/14/15
      The Library is seeking a qualified Administrative Assistant to temporarily fill in during a staff member's upcoming leave of absence. The assignment will begin June 1 and last for approximately three months.

The Administrative Assistant reports to the Director and is responsible for the organizational operation of the administrative offices, including providing support to the Director, Assistant Director, Human Resources Manager, Finance Manager, Library Trustees, Building Corporation members, and Friends Board. Essential duties include, but are not limited to, the following:

"Receiving all visitors and incoming calls to Administration
"Developing and/or keyboarding documents for the Director and other staff using word processing and spreadsheet software
"Distributing, and documenting the distribution of, building keys and/or pass cards to staff and board members
"Maintaining administrative records including files, directories, policy manuals, board minutes, etc.
"Preparing and posting outgoing mail, distributing incoming mail, and maintaining postage meter
"Recording and finalizing minutes for Library Board and other meetings
"Maintaining inventory of office supplies, ordering as needed
"Maintaining usage records, troubleshooting malfunctions, and scheduling service for photocopiers and replacing toner cartridges as needed
"Planning and organizing refreshments for a variety of functions
"Maintaining supplies for coffee and kitchen needs and scheduling monthly staff kitchen committee
"Preparing and posting calendars for custodial maintenance of restrooms
"Scheduling carpet cleaning at regular intervals and as needed

This position requires graduation from an accredited college or university; at least two years of experience as a secretary or office assistant; excellent English communication skills; proficiency with word processing and spreadsheet software, the Internet, and email systems; the ability to process detailed information with a high degree of accuracy; and the ability to maintain confidentiality of sensitive information. The Administrative Assistant must be able to attend and take minutes at board meetings held the fourth Monday of each month at 5:30 p.m.

The pay rate is $14.41 per hour.

To apply, please submit a letter of interest and current resume or employment application to Cindy Wenz, cwenz@carmel.lib.in.us .

Closes when filled


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