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Everyone's a critic : winning customers in a review-driven world

More than 70% of customers consult online reviews and take them very seriously. A disgruntled customer on Yelp might have more clout than a ...

The ten golden rules of leadership : classical wisdom for modern leaders

To aid in this critical interrogation, The Ten Golden Rules of Leadership explores ideas from Aristotle, Heraclitus, Sophocles, Hesiod, and ...

Primal teams : harnessing the power of emotions to fuel extraordinary performance

With the array of insights and practical tools in this book, anyone can inspire an unprecedented level of performance.

Value proposition design : how to create products and services customers want

This practical book, paired with its online companion, will teach you the processes and tools you need to succeed.

What motivates me : put your passions to work

The best-selling authors of The Carrot Principle and All In aim to help readers align the work they do every day, for the rest of their lives, ...

Playing big : find your voice, your mission, your message

Playing Big fills a major gap among women's career books; it isn't just for corporate women. The book offers tools to help every woman play ...

Leading the life you want : skills for integrating work and life

With dozens of practical exercises for strengthening these skills, curated from the latest research in organizational psychology and related ...

Crazy is a compliment : the power of zigging when everyone else zags

Crazy Is a Compliment offers a blend of inspiring stories and practical tools for getting started, going bigger, and integrating work and family.