Flight attendant Elliott Hester tells stories of the humanity and inhumanity of his chosen profession. He shares stories of passenger air rage and exposes secrets of his fellow flight attendants and other crew members. Hester explains the rules and regulations of commercial airline travel and how the "mile high club" really works. He tells it like it really is on everything from the overhead luggage compartment to layovers in Columbia. Intermingled with Hester's stories are news reprints of actual air travel incidents.
Hester has written an entertaining and eye-opening collection of stories. He is honest in both his assessment of the travelling public and the airline employees who serve them. This book will be of particular interest to those who are frequent flyers or work in the travel industry.
Reviewed by ld, 4/02. Other reviews by ld.